We would like to thank Richard for his fantastic feedback received on the 19th June 2017
Good afternoon Janey, Greg and Matthew,
I just wanted to drop you all a quick note to thank you for the preparation and delivery of what was undoubtedly our best Quattro Golf Day at Barnham yet.
Whilst the weather always leaves a lasting impression on those that attended (which God Roger is obviously in full control of) the elements that we requested and you delivered were superbly organised.
The Golfing side was fantastic, including the buggy arrangements, the flexibility of changes made, card prep, beat the pro, prizes all as ordered and friendliness of shop staff to our customers. The course was in fantastic condition and to top it all off the guests that stayed over to play an additional day were treated above and beyond the required levels. Huge thanks as always to Matthew, but also his team of merry men.
Then on to the catering and hospitality. Leon (again as always) thoroughly looked after us from the moment we were there to set up around 08:30 until the evening meals were cleared. He is never flustered and is in constant communication with the hosts to make sure things are as planned. I’m not sure what role Harry has within the team, but he is also an absolutely fantastic young man and a real asset to your operation. I though the food was 1st class, the table service very efficient and the overall professionalism of a very high standard.
An area of contention last year was the bar and beverage arrangements, but you absolutely nailed it this year. The Barfoot Suite bar was much quicker with the extra member of staff on board and in particular Keiran (I think my memory is correct) and Rachael stood out. The table service helped the evening flow and there was minimal disruption to any of the speeches because of this attention. We then moved in to the lounge bar post-midnight and the two gentlemen serving were also superb. I know this is a contentious scenario between your usual sensible paying guests and then a fairly boisterous golf group who want to party – but you found the balance perfectly, permitting light music for our gang and politely requesting things were toned down when decible’s went above acceptable levels! There were still people in the bar at 05:00, which I thank you for agreeing to manage from the outset.
The hourly rooming changes were dealt with impeccably and with a smile, as was the check out for those who stretched the agreed 11:00 check out time a little too far.
Overall a superb event that has led to many, many positives comments for both of our businesses from those that attended. In turn I hope this will lead to increased revenues on all our parts.
I look forward to seeing/visiting/enjoying the facility in the near future.
Richard Morrissey | Chairman
t: 01603 767617 | m: 07917 118114 | f: 01603 603400