Jobs

Join the team

 

Spa/ Beauty Therapist

You will ensure all treatments are carried out to the highest standards and targets are met.

Key Responsibilities will include:

Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas

To be aware of all treatments offered and any promotions on offer at any given time

Responsible for achieving sales targets as set by the Senior Spa Therapist / Manager

Assist with demonstrations / events as required

Adhere to training as set down by the Senior Spa Therapist / Manager

Maintain the stock at the correct level following set standards

Use the correct quantities of products as specified by the manufacturer and not exceed that amount

Attend all training courses as deemed necessary by the Senior Spa Therapist / Manager

Responsible for keeping up the high standard of treatment and service

Cover reception as and when required.

 

Full time Hotel Receptionist

You will responsible for the day to day running of the Reception Desk. You will welcome all visitors to the hotel and deal with any enquiries they may have.

Key Responsibilities will include:

Welcome all visitors to the Hotel and deal with any queries and requests they may have.

To operate the computer system, key card machine, walkie talkies and telephone switchboard in a professional manner

To liaise with other departments supplying them with the necessary information when required

Checking in/out of guests using the front office system

Preparing guest bills and checking they are correct. Taking payments through cash, cheque or credit card and processing through on system to create a receipt

Creating the totals to be banked and filling out paying in book accordingly

Be fully conversant with facilities, services and promotions offered by the hotel and where appropriate offer this information to the guest in line with the hotels 4 red star standards

Maintaining the correct float levels and informing Senior Receptionist of any discrepancies

Receiving other departments pay ins, checking they are correct and processing them through the front office system

To check availability of hotel rooms and take reservations for the hotel including Bed & Breakfast, Dinner, Spa, Golf and Corporate bookings

To know and understand the Fire Alarm and Fire regulations and abide by Health & Safety procedures at all times

Taking messages for guests and staff and passing them on verbally or through email

Assist in the daily and monthly filing system

Anticipate guests needs wherever possible

Promote the hotel to enhance guest satisfaction

To be responsible for the general security of the company property, departmental keys and stock

Attend internal meetings where required

The above forms the key areas of responsibility for this role but it should be noted that duties may change over time and the job-holder will be expected to co-operate with reasonable changes as required.

Previous Experience in a Hospitality Receptionist Role is Essential

Job share will also be considered

 

To apply please send your CV or request an application from Lisa – lisa@prosper-hrservices.co.uk