Careers

Join our team - please view our current vacancies below.

Spa Therapist (Part time)

 

Qualified Spa Therapist required on a permanent part-time basis.

 

Key Responsibilities will include:
• Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas
• To be aware of all treatments offered and any promotions on offer at any given time
• Responsible for achieving sales targets as set by the Senior Spa Therapist / Manager
• Assist with demonstrations / events as required
• Adhere to training as set down by the Senior Spa Therapist / Manager
• Maintain the stock at the correct level following set standards
• Use the correct quantities of products as specified by the manufacturer and not exceed that amount
• Attend all training courses as deemed necessary by the Senior Spa Therapist / Manager
• Responsible for keeping up the high standard of treatment and service
• Conduct the safety of users and equipment at the Spa and to receive training to ensure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the Spa
• Ensure that daily sales figures are accurately recorded
• Cover reception as and when required

Requirements:

  • The relevant qualifications (BTEC, VNQ, ITEC, CIBTAC or equivalent)
  • To be confident and comfortable carrying out all beauty treatments; facials, massages, nail treatments, waxing and body wraps
  • Excellent customer service skills
  • Previous spa/beauty experience is desirable but not essential
  • Have a motivated and reliable work ethic
  • To be flexible, to work weekends and bank holidays when required

Salary £6.20-£8.20 per hour dependent on experience

What we offer:

  • Product house training (ESPA, MII & Jessica)
  • Generous employee discount throughout the hotel
  • Meals on duty (Subject to eligibility)
  • Uniform provided
  • Commission on retail sales

 

To apply please send your CV or request an application form – careers@barnham-broom.co.uk

 

 

Hotel Receptionist

Can you multi-task and think on your feet? Do you thrive on customer interaction?

We are looking for a dedicated, fun and professional individual to join our great team. The role of Hotel Receptionist is at heart of the guest experience and we want someone who will make a real difference and who is always ready to go the extra mile.

If you can deliver an outstanding first impression of Barnham Broom to our guests, have impeccable attention to detail and enjoy a fast-paced role, then get in touch.

Shift patterns are 7am-3pm and 3pm-11pm over 5 days which includes weekends and bank holidays.

Key responsibilities will include but are not limited to:
• Welcome all visitors to the hotel and deal with any queries and requests they may have
• To operate the computer system, key card machine and telephone switchboard in a professional manner
• To liaise with other departments supplying them with the necessary information when required
• Checking in/out of guests using the Reslynx system
• Preparing guest bills and checking they are correct. Taking payments and processing them on the system to create a receipt
• Creating the totals to be banked and filling out the paying-in book accordingly
• Be fully conversant with the facilities, services and promotions offered by the hotel and, where appropriate, offer this information to the guest in line with the hotel’s 4 red star standards
• Maintaining the correct float levels and informing Senior Receptionist of any discrepancies
• Receiving other departments’ pay-ins, checking they are correct and processing them through the front office system
• To check availability of hotel rooms and take reservations for the hotel including Bed & Breakfast, Dinner Bed & Breakfast, Spa, Golf and Corporate bookings
• To know and understand how to operate the fire alarm and maintain fire regulations and abide by health & safety procedures at all times
• Taking messages for guests and staff and passing them on verbally or through email
• Assist in the daily and monthly filing system
• Anticipate guests needs wherever possible
• Promote the hotel to enhance guest satisfaction
• To be responsible for the general security of the company property, departmental keys and stock
• Attend internal meetings where required

If this sounds like the role for you then please get in touch. In return we offer a great package with a review after 3 months, car parking, uniform, full interactive training program, meals on duty, discount in our Spa, use of the golf and leisure facilities, discounted food in our restaurants and much more.

Job Type: Full-time
Salary: £7.83 to £8.20 per hour

To apply please send your CV or request an application form – careers@barnham-broom.co.uk