Jobs

Join the team

 

RESTAURANT AND BAR STAFF

You will be responsible for serving our guests and customers in our hotel’s bar and restaurant areas. You will take orders, set, serve and clear tables and deal with the exchange of bills and money whilst maintaining exceptional standards of customer service.

 

NIGHT PORTER

You will be responsible for the smooth and efficient running of the hotel during the night. You will provide portering, security and reception services, assisting guests and staff in any way possible.

 

HOUSEKEEPING ASSISTANT

You will be responsible for the overall cleanliness of the bedrooms, timeshare apartments and public areas to the standards as trained.

 

Spa/ Beauty Therapist

You will ensure all treatments are carried out to the highest standards and targets are met.

Key Responsibilities will include:

Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas

To be aware of all treatments offered and any promotions on offer at any given time

Responsible for achieving sales targets as set by the Senior Spa Therapist / Manager

Assist with demonstrations / events as required

Adhere to training as set down by the Senior Spa Therapist / Manager

Maintain the stock at the correct level following set standards

Use the correct quantities of products as specified by the manufacturer and not exceed that amount

Attend all training courses as deemed necessary by the Senior Spa Therapist / Manager

Responsible for keeping up the high standard of treatment and service

Cover reception as and when required.

 

Health and Fitness Assistant

Your role will assist in the instruction to guests and members and to ensure safe practice and working environment within the gym and swimming pool.

Key Responsibilities will include:

Ensure all areas of the Leisure department are clean, tidy and presentable

Book members onto the front of house software system correctly

Ensure all health and safety guidelines are followed

Supply prospective members with relevant membership information

Maintain a pro-active approach to existing members of the club

To support the fitness instructors when required in helping to set up the fitness studio

Complete and log pool water tests as directed

Perform regular club checks as per club guidelines and rectify any issues under advisement

 

Conference and Banqueting Supervisor

You will be focussed on supervising the conference, banqueting and events including weddings, within the hotel. You will be responsible for the overall service and standards of all food and beverage provision and ensure that both the required profitability and standards are achieved.

Key Responsibilities will include:

Ensure that all service areas is kept to the required standard and appearance.

To be able to handle all guest feedback either positive or negative and record correctly.

Take food and beverage bookings and ensure that they are processed efficiently.

Meeting and greeting of customers

Supervising staff throughout their shift, ensuring they are correctly uniformed and equipped with everything they need during the shift.

Check and monitor departmental forecasts and rotas to ensure they are in line with set budgets.

Purchase/ order departmental supplies, carry out stock takes and action any discrepancies.

 

Housekeeping Supervisor

You will supervise the housekeeping department and support the Head Housekeeper and provide the maximum number of rooms for letting at all times, complying with hotel standards and ensuring efficient operation of the department.

Key Responsibilities will Include:

Maintain all public areas and ensure they are cleaned to the agreed standard

Clean rooms as and when required

Assist in checking bedrooms and maintain them to the agreed standards

Report any maintenance issues to the maintenance department and ensure that they are completed

Ensure that company Health & Safety and COSHH Legislations are adhered to: this will involve action and appropriate training

Actively consider prevention, recovery and investigation of any complaints

To be responsible for the general security of the company property, departmental keys and stock

Assist in ensuring all service standards are maintained throughout the Housekeeping operation

 

To apply please send your CV or request an application from Lisa – lisa@prosper-hrservices.co.uk