Health and Fitness Manager
Are you a Health & Fitness Club Super Star?
We are looking for a highly energised Health and Fitness Manager with extensive experience and knowledge of the Health and Fitness industry. You will oversee the running of the Health and Fitness department on a day to day basis ensuring that your team is fully trained and qualified. You will be an exemplary leader and passionate about fitness and wellbeing – able to take to our Members Club forward and embrace changing trends in fitness
The right candidate must be flexible and results driven, who enjoys team work and results, with a can-do attitude, a desire to succeed, and an ability to manage and work with others.
Worked in a management role within the fitness industry for a minimum of 2 years
Excellent presentation, management and interpersonal skills,
A proven track record in managing a team
An outgoing personality and confident in face-to-face meetings
Experience of working in a customer-facing, target driven environment with a positive outlook
Experience in sales, marketing and social media
Experienced in developing and executing an events calendar
Positive, ambitious, keen and enthusiastic with excellent communication skills
Must be able to work under pressure
Working within a target orientated environment
A team player with excellent organisational skills
PART TIME HOTEL RECEPTIONIST – 16 HOURS PER WEEK
You will be responsible for the day to day running of the hotel reception desk. You will welcome all visitors and deal with any enquiries they may have.
Key Responsibilities will include:
To operate the computer system, key card machine, walkie talkies and telephone switchboard in a professional manner.
To liaise with other departments supplying them with the necessary information when required
Checking in/out of guests using the front office system
Preparing guest bills and checking they are correct. Taking payments through cash, cheque or credit card and processing through on system to create a receipt
Creating the totals to be banked and filling out paying in book accordingly
Be fully conversant with facilities, services and promotions offered by the hotel and where appropriate offer this information to the guest in line with the hotels 4 red star standards
Maintaining the correct float levels and informing Senior Receptionist of any discrepancies
To check availability of hotel rooms and take reservations for the hotel including Bed & Breakfast, Dinner, Bed & Breakfast, Spa, Golf and Corporate bookings.
Taking messages for guests and staff and passing them on verbally or through email
Assist in the daily and monthly filing system
SPORTS BAR MANAGER
Whilst ensuring on a day to day basis that the Sports Bar is run efficiently, professionally and beyond the minimum standards. This includes identifying ways in which to improve and enhance the standards and exceed the expectations of the guests focusing attention on generating high standard results in accordance with set F & B budget.
Key Responsibilities will include:
Ensure that company Health & Safety, Food Safety and COSHH Legislations are adhered to: this will involve action and appropriate training
Be fully conversant with facilities, services and promotions offered by the hotel and where appropriate offer this information to the guest in line with the hotels standards
Actively consider prevention, recovery and investigation of any complaints
Ensure all service standards are maintained throughout the Sports Bar operation
Undertake duty management shifts as and when required as per the rota
Maximise the sales of food and drink at all times
Process all invoices as per the standards set out by the accounts office
Sign off departmental invoices as per the standards set out by the accounts office
Improve and implement new policies and procedures
Ensure that the levels of customer care and standards of service are maintained to the hotel standard
Ensure that the team are punctual, polite, courteous and helpful to guests and colleagues at all times. Complete 6 week and 3 month job reviews with all new employees, evaluate performance and action outcomes. Complete annual performance reviews and set goals and development plans to improve performance. Ensure that all new starter forms are completed. Train and induct all staff and record training to the agreed standard.
Manage staffing levels by completing rotas which match the level of business
Interview and recruit new applicants to the level as set by the hotel
To be fully conversant with current licencing laws
To be fully aware of changing trends in food and drink
Control departmental costs through correct storage and distribution of supplies
Produce and implement risk assessments for the Sports Bar department
Set budgets/targets with the General Manager / Operations Manager
To apply please send your CV or request an application from Lisa – email@example.com