Jobs

Join the team

Front of House Manager

We are recruiting for a Front of House Manager who will be responsible for the overall smooth running of the front of house departments. These departments will include Reception, Housekeeping. Guest Relations, Maintenance and the Timeshare apartments.

We are looking for someone who has the ability to work effectively as a supportive, knowledgeable manager. You need to posses strong leadership skills and have the ability to lead by example. You will be responsible for organising, developing and training your team to deliver exceptional customer service skills.You will liaise and work alongside other Head of departments and supply them with necessary information when required.

You will also be responsible for the departments financial performance and will ensure that wage costs and operating costs are kept in line with budgets. Furthermore you will be responsible for maximising hotel revenue opportunities and cost savings in your designated areas.

 

Health and Fitness Assistant

Required on a Permanent basis at The Edge, the role will assist in the instruction to guests and members and to ensure safe practice and working environment within the gym and swimming pool.

Key Responsibilities will include:

Ensure all areas of the Leisure department are clean, tidy and presentable

Book members onto the front of house software system correctly

Ensure that all equipment is correctly and regularly cleaned

Ensure all health and safety guidelines are followed

Supply prospective members with relevant membership information

Maintain a pro-active approach to existing members of the club

To support the fitness instructors when required in helping to set up the fitness studio

Complete and log pool water tests as directed

Advise Health & Fitness Manger of possible operational issues

Perform regular club checks as per club guidelines and rectify any issues under advisement

Complete the relevant documentation and system files to perform the above tasks correctly

In conjunction with these specific duties all Health & Fitness Assistants will from time to time also be required to perform other tasks as delegated by the club management

Anticipate guests needs wherever possible

Promote the hotel to enhance guest satisfaction

To cash up and reconcile the department takings at the end of the shift

Maintain high standards of personal presentation in line with company policy

Required:     Level 2 in Fitness/ gym instructing.

Desirable:     Level 3 in Fitness/ gym instructing          

 

Food and Beverage Assistants

Barnham Broom Hotel require Bar, Restaurant and Events waiting staff, who will be responsible for serving our guests and customers in our hotel’s bar, restaurant and banqueting areas. You will take orders, set, serve and clear tables and deal with the exchange of bills and money whilst maintaining exceptional standards of customer service.

Key Responsibilities:

Provide a warm welcome for guests and make recommendations from the food and drink menus

Prepare and set table for the next guests

Ensure the bar/ food service areas are left clean and tidy at all times

Maximise sales where possible

Ensure that guests receive high quality services and service provision

Anticipate guest needs wherever possible and promote to them within the hotel enhancing guest satisfaction.

Must be available to work a Variety of Shifts including Evenings and Weekends.

 

Golf Retail Assistant (Part time for Summer Season)

Required on a part time, fixed term contract for the Summer season. You will be working under the supervision of the Golf Manager and be responsible for the day to day operation of the Golf Retail Outlet.

Key Responsibilities will Include:

Use of the computerised booking system for members and guests and check that bookings are correct at all times

Complete buggy disclaimers before hire

Sell merchandise such as golf balls, clubs, tees, gloves, waterproofs, clothing garments and other items; calculate amount of sale whilst operating cash register

Register players, schedule starting times, provide information and interpret rules to users

Serving customers in a polite, friendly helpful manner

Operating an electronic cash register and pdq machine

Re-stock shelves implementing a stock rotation system

Keep serving counter area clean and tidy at all times

Check stock delivery details, ensuring correct stock has been delivered, price up and put stock on shelves in stock room

Anticipate guests needs wherever possible

Responsible for the general security of the company property, departmental keys and stock

 

 

 

 

 

To apply please send your CV or request an application from Lisa – lisa@prosper-hrservices.co.uk